Many face challenges navigating Australia’s complex service system, understanding their rights and eligibility, accessing appropriate services, and developing the confidence and skills to advocate for themselves. Understanding these challenges helps teachers better support learners throughout their settlement journey and connect classroom learning with real-life needs and opportunities.
The presentation outlines the key settlement services funded by the Department of Home Affairs, including the Humanitarian Settlement Program (HSP), Settlement Engagement and Transition Support (SETS), Youth Transition Support (YTS), employment pathway programs, and the Adult Migrant English Program (AMEP). It also maps the broader network of services that contribute to successful settlement, such as housing, health, education, employment, legal, financial, community, and cultural services.
The central message is that teachers can play a critical role by helping learners understand this ecosystem, build digital literacy and self-advocacy skills, and engage with community resources through incursions, excursions, information sessions, and partnerships. When settlement needs are met and learners can confidently access services, they are better positioned to participate in education, achieve their goals, and become active members of their communities.
